Privacy Policy
Effective date: June 1, 2026 Last updated: June 1, 2026
Pest Exterminator Greenacres ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or contact us for pest control services, how we use it, and the choices you have.
Business name: Pest Exterminator Greenacres
Address: 7501 Via Luria, Greenacres, FL 33467, United States
Phone: 561-960-4068
Email: info@pestexterminatorgreenacres.com
Website: https://pestexterminatorgreenacres.com
1. Information We Collect
Information you give us
When you call us, fill out a form, send an email, or request a quote, you may give us:
- Your name
- Phone number and email address
- Service address or ZIP code
- Details about your pest problem or property
- Any photos or messages you send us
- Payment information, if you pay us. Third-party processors handle secure credit card transactions.
Information collected automatically
When you visit our website, certain information may be collected automatically, such as:
- Your IP address and approximate location
- Browser type, device type, and operating system
- Pages you visit, links you click, and how long you stay
- The website or ad that brought you to us
2. How We Use Your Information
We use your information to:
- Respond to your calls, messages, and quote requests
- Schedule, perform, and follow up on pest control services
- Send appointment reminders and service updates
- Process payments and keep business records
- Improve our website, services, and customer experience
- Measure and improve our advertising
- Protect our business and customers from fraud and misuse
- Follow the law and respond to legal requests
3. Cookies and Similar Technologies
Our website uses cookies and similar tools. Cookies are small files stored on your device that help the site work and help us understand how it is used.
We may use:
- Essential cookies that make forms and pages work
- Analytics cookies that show us how visitors use the site. We use Google Analytics to understand website traffic.
- Advertising cookies and pixels that help us measure ads and show relevant ads.
You can control cookies in your browser settings. If you block some cookies, parts of the site may not work properly.
4. Advertising and Analytics Partners
- Google Analytics and Google Ads: We may use Google tools to measure traffic and ad performance. You can learn how Google uses data at Google's own privacy pages, and you can opt out using Google's tools.
- Google Business Profile and Google Maps: If you use our map or reviews, Google may collect information as described in its own policy.
These companies have their own privacy policies, and we do not control how they use data.
5. Text Messages and Calls
If you give us your phone number, we may call or text you about your service request, appointments, and follow-ups. Message and data rates may apply. You can reply STOP to opt out of text messages at any time. We do not sell your phone number or share it for third-party marketing.
6. How We Share Information
We do not sell your personal information. We may share it only with:
- Service providers who help us run our business, such as scheduling software, payment processors, website hosting, email, and analytics providers. They may use your information only to provide services to us.
- Technicians and staff who need it to complete your service.
- Legal and safety needs: when required by law, or to protect our rights, our customers, or others.
- Business changes: if our business is sold or merged, your information may be transferred as part of that deal.
7. How Long We Keep Information
We keep your information as long as needed to provide services, keep business and tax records, resolve disputes, and follow the law. Service and customer records are retained in compliance with state business guidelines.
8. How We Protect Your Information
We use reasonable steps to protect your information, such as secure hosting and limited access. No website or system is perfectly secure, so we cannot guarantee absolute security. Please contact us right away if you believe your information has been misused.
9. Your Choices and Rights
You can:
- Ask us to tell you what personal information we hold about you
- Ask us to correct or delete your information, where the law allows
- Opt out of text messages by replying STOP
- Opt out of marketing emails using the unsubscribe link
- Control cookies through your browser settings
Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details at the end of this policy. We may need to verify your identity before we respond.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
11. Links to Other Websites
Our site may link to other websites, such as Google, review sites, and government pages. We are not responsible for their privacy practices, so please read their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Please check back occasionally.
13. Contact Us
If you have questions about this policy or your information, contact us:
Pest Exterminator Greenacres
7501 Via Luria, Greenacres, FL 33467
Phone: 561-960-4068
Email: info@pestexterminatorgreenacres.com